What to do before anyone arrives
The first few actions belong to you, and they are mostly about limiting damage and staying safe.
- Move people, pets and valuables out of the affected rooms.
- Put containers under active drips and lift rugs and furniture clear.
- If a ceiling is bulging with trapped water, keep everyone out from under it. A sagging ceiling can let go all at once.
- Do not touch water near light fittings or an electrical panel. If water is reaching wiring, switch off the affected circuit if you can do so safely, and call an electrician or your utility.
- Stay off the roof. A wet, wind-damaged or storm-loosened roof is genuinely dangerous, and a fall costs more than a roof.
- Photograph what you can see safely from the ground and from inside. It helps later.
